Be careful of the patient who tells you what they want because that might not be the same as what they need. Patients who ask...
On the wall of the practice up above the door entry into The Academy, we have our values listed that we built as a team back in...
During my recent trip to South Africa, I found myself in a room on Saturday afternoon with somewhere in the region of 60 to 80...
Thinking again about difficult conversations.As I get older and head towards however many blogs we might have produced, I find...
Since last Wednesday evening, when I got on a plane at Heathrow Airport to come to the southern tip of Africa and be way closer...
Cape Town will stay with me.It'll get inside my bones, but it's a paradox.It's the type of place that makes me question, well,...
Think of this blog as Cape Town, part two. As I prepare these words, I am racked with impostor syndrome, and my dial is at...
It's everywhere.Everywhere you go, if you're brave enough to ask the question, "How are you? No, how are you really?" people...
I've written a lot about representation in the pages of this blog over the last 3,500 posts.I've recounted stories of people...
I have two nephews who live close to us.Oscar is six, and Jacob is 3 ½.Jacob was at our house last Monday for two hours while...
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