Consultation Masterclass

Face to face bookings now full. Course can also be attended through a live digital link with access to recording following course.

Colin will provide an all-day discussion and practical-based master class in the provision of dental consultations for new patients.

This course can be attended onsite at The Campbell Academy or remotely through a live digital link with access to the recording following the day. Please note, only 20 places are available onsite.

The consultation master class by Colin Campbell aims to provide a fun, informative, and interactive day discussing all aspects relevant to dental consultations including clinical, psychological, social and business elements.

This master class aims to provide delegates with a structured format for the consultation process encompassing the following elements:

• 1. Collection of all relevant clinical material to help provide an appropriate treatment plan and to comply with the current onerous regulations.
• 2. Personal interaction and emotional intelligence aspects of consultations which are critical to gain a patients trust in the provision of ethical dental care.
• 3. Collection of metrics and key performance indicators through consultations to ensure improvement from both a clinician and patient experience.
• 4. A suggested structured format for clinicians to take away and modify for their own clinical environment to improve their experience and the experience of their patients and their teams.
• 5. This master class will provide lifelong value to people who attend, to help them to improve their consultation process throughout their practice for them and their colleagues.
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Learning outcomes:

Following this master class delegates will have:

• Explored and discussed the relevant clinical material to be collected at dental consultations to provide an excellent and ethical clinical experience for patients.
  
• Describe and discuss psychological and emotional intelligence aspects of dental consultations when meeting a new patient to ensure patients are comfortable and can trust the clinician involved as an ethical and honest practitioner.
• Understand the business aspects of dental consultations, the difference between free and paid consultations and the collection of appropriate key performance indicators to improve consultations moving forward.
• Delegates will be presented with a framework for the dental consultation in their practice to improve the overall experience for dentists, teams and patients.
  
• Delegates will explore the aspect of the provision of appropriate informed consent for patients during the dental process.
  
• Delegates will explore and understand the delivery of the material from the consultations to patient moving forwards in new and innovative ways.