It's impossible to be nice all the time.I think 90% of the time, it's really quite hard, actually. When I looked after the...
In the first week of October, we start the first edition of our completely redesigned, revamped and relaunched digital business...
My friend Jimmy taught me about this years ago, but I think it's valid.In a discussion with Dom in the practice today (Dom is...
Being reminded of the importance of bumper stickers allows us to stop, take a breath and decide whether our life is on the...
Be careful of the patient who tells you what they want because that might not be the same as what they need. Patients who ask...
On the wall of the practice up above the door entry into The Academy, we have our values listed that we built as a team back in...
During my recent trip to South Africa, I found myself in a room on Saturday afternoon with somewhere in the region of 60 to 80...
Thinking again about difficult conversations.As I get older and head towards however many blogs we might have produced, I find...
Since last Wednesday evening, when I got on a plane at Heathrow Airport to come to the southern tip of Africa and be way closer...
Cape Town will stay with me.It'll get inside my bones, but it's a paradox.It's the type of place that makes me question, well,...
Leave a comment