As I tried to pay for my Five Guys for Callum and I at lunchtime the other day (both of us ill and both of us on comfort food), I was told by the assistant behind the counter that I'd have to use chip and pin because it was refusing my contactless.
That was very straightforward (as you might expect). Inserted my card in the right direction, typed my pin, watched the screen and waited for the response to remove my card.
But then, I wondered how easy that would be for my Mum and then how easy it would have been for my Grandmother.
And then I realised how much technological literacy we've gained over the past 10 years as a society and how much more we're going to need moving forwards.
During lockdown 1 we spent an enormous amount of time strategising for the future and developing a tech stack in the practice, which will allow us to go from strength to strength and become more and more efficient as it rolls over itself month on month and year on year.
But with this comes a requirement for everyone to reach a basic level of technological literacy in order to survive in that environment.
And one of our main tasks now is to have structures in place to allow our team to achieve this.
This is perhaps the same for our children and will definitely be the same for our children's children.
Considering your level of technological literacy and how much you will need as a basic level, is perhaps one of the most important considerations and thinking about your team and your workforce and how your work is going to look going forwards.
Blog Post Number - 3287
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