Henry Schein
I have only recently gone over to using Henry Schein for our dental materials and surgical supplies. They have had a presence in the practice (under the radar) for some of the dental materials but I have a long standing relationship with Debbie Meehan from when I worked as an SHO within the hospital service and she had looked after our practice in Alfreton.
I decided it was time to try and rationalise our suppliers and I wanted the same individuals looking after us at both sites as this makes for much better communication and probably overall better value for money.
Schein are obviously massive, they have taken over the dental world and seem to be buying everybody but they have a great ethos to customer care and relationship building and they are all about developing the customer supply relationship.
Debbie came to the practice one lunch time along with her Regional Manager John and we were able to have a sit down and a chat about where the practice is going, what our future plans are and how Henry Schein might be involved in that.
That is how I think we should work with our suppliers and infact, this has been massively beneficial for us and I hope massively beneficial for them.
If you are looking for the very cheapest dental supplier, you are probably not going to use Schein but you are probably not going to get very good service.
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