The first thing we need in any crisis is reliable information.
'What are we up against?'
'Who are the enemy?'
'Whom are we actually fighting?', if it is actually a fight.
There may be no enemy, and we're fighting no one, but understanding what the task at hand is and what the route to potential solutions is with a clear, objective mind is the first thing we can do.
And so, people who panic and expand into multiple different potential scenarios trying to fix them all at once are not particularly useful.
People who stay calm, take a breath and look at the landscape, see what's incoming, see what's outgoing, see what tools you have or opportunities you might have to fix the problems that you see in the crisis; those people, they're the most valuable.
Following on from that you're able to put a plan together; that in itself starts to cure the problem.
It doesn't really matter what the plan is as long as there is a plan because everyone feels better when there is a plan.
Then you chunk the plan into manageable actions and then you start to work.
It's absolutely true that no battle plan will ever stand contact with any form of enemy, but at least having a plan and engaging with that enemy leads to possibilities, solutions, and pathways forward.
The start of the crisis is not the end; the start of the crisis is just an opportunity to break it up into projects and to fix it and almost certainly end somewhere better on the other side.
Blog Post Number - 3900
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