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The compulsion for micro-management

Colin Campbell
by Colin Campbell on 09/11/18 18:00
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When you care about something and care about it deeply the urge is to dive in when you see any individual issue to try and fix it now.

We live in a world now where the presence of any stress or negative emotion is unacceptable and we should move to a position of comfort as soon as possible.

I am particularly prone to this and particularly susceptible to jumping in immediately to try and fix something over the top of other people.

 My wife and I have often become overwhelmed or catastrophically over committed due to our inherent urge to try and help people in times of difficulty.

Micro-management compulsion though is toxic, particularly in a business setting and is something I have tried, and am still trying, to train myself away from.

You have to set the ship to sail the path that you choose and stand back and let all the individual components do their work and find their way.

While it’s important to slightly alter the course from time to time, to jump in at every negative outcome is to work 16 hours a day, 7 days a week for the rest of your life yet never reach a situation of satisfaction.

Dentistry is particularly prone to this -  the ‘principal’ model.

Because it’s their baby, because they set it up and because ‘they are the only one that can do this’ (haha!!) then micro-management becomes their role.

Any patient complaint, any complication, any high value new patients, any staff issue, any premises issue, any problem with the insurance, the rates the bill, anything to do with the bank…

All of a sudden you find yourself working 5 days a week clinically and then realise you have another 3 days a week that you have to work to keep the business going.

The move to the opposite situation which is an organisational structure (regardless how small your business is) is challenging, can be painful and is a huge learning curve but for my money is the only possible route to survival because the other path is exhaustion and dissatisfaction and then rushing as fast as possible to sell the business so that you can sit down and watch Netflix for the rest of your life.

 

Blog Post Number: 1820

 

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Colin Campbell
Written by Colin Campbell
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