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My feet are horrible, but this is not really a blog post about that.

I go to see a podiatrist about every 3 months, but sometimes more frequently, particularly during the run up to big events to make sure that my feet are in good shape for riding a bike a long way.

The lady that I see is called Wendy and she works in West Bridgford in Nottingham.

I have been through a few different people, but she is fantastic!

I saw her today (I am writing this on Wednesday 2^nd October) the day before I go away to participate in the Haute Route in France.

I was trying to figure out today as Wendy was treating me, what it is that makes her good.

I don’t think she is any better or worse than anybody else who has “chopped my feet”, but then it dawned on me as we were chatting, is that she remembers personal information that we share together.

Wendy encourages to share any personal information, so we talk about our holidays or places that we have been to, she always remembers the family and bizarrely she even remembered someone who I rode a bike ride with last year in Italy who I am going to meet again in France.

It makes me trust her; it develops trust.

Halfway through the conversation, she told me that she was leaving and I found that I was really upset by that, thinking that I’d have to transfer to someone else.

She said she was going to concentrate on home visits, so I said why don’t you visit me at home and she said that would be find and we will make arrangements to do that in the new year.

If she hadn’t developed a personal relationship with me, I wouldn’t be bother being transferred onto the next person and I’d have probably gone for someone who is less expensive.

I didn’t ask Wendy what it costs for home visits, because what ever it is, it is worth it.

That is the power of sharing personal information to develop personal relationships to people that you work with.

Blog Post Number - 2151