Turnover = money for staff development = better staff and better customer experience, = greater turnover = greater investment and facilities = better care = higher amount of money for social responsibility = better stories to tell = greater reach = more turnover.
You can add or subtract various elements to this as you see fit for your own philosophy, but once you have set the title in place, it is a fools game to steal from any aspect of the cycle, because it breaks it and in the end the turnover decreases and the ability to do the right thing, gets harder.
Worth remembering though, the turn over analogy about the seats at a concert. Keep doing what you’re doing and if more people turn up, put out more seats, if less people turn up, take them away.
Percentage of turn over staff development remains the same.
If you stop paying that, you’re stealing.
Blog Post Number - 2109